Article Archive for November 2009
Get to the point, please! That’s what I was thinking as my family and I were listening to the long-winded audio tour of the famous Civil War battlefields at Gettysburg, PA. I bought the condensed version, but it was way too much information for our needs. We sat in the car for ten minutes at Stop #1, then Stop #2; by stop #8 we abandoned the man on the CD. It was getting dark, and we wanted to finish our tour – on to Devil’s Den, and the Peach Orchard, and the Eisnehour Farm. We were very disappointed in the …
Adrienne McLean from Sydney, Australia is the first Certified Instructor in Australia. She is looking forward to expanding the program throughout the country. Adrienne’s story matches many of the individuals coming into the Certification Program. She has had a very successful position in the chemical manufacturing industry and was looking for a change. She was looking for a professional career which combines her passion for speaking with the luxury of being her own boss. The SpeakersTrainingCamp® was just what she was looking for. I enjoyed spending some extra time with Adrienne – working with her …
Pauline enrolled in the Certification Program because of the great business potential and lifestyle flexibility.
Adrienne McLean from Sydney, Australia is the first Certified Instructor in Australia. She is looking forward to expanding the program throughout the country. Adrienne’s story matches many of the individuals coming into the Certification Program. She has had a very successful position in the chemical manufacturing industry and was looking for a change. She was looking for a professional career which combines her passion for speaking with the luxury of being her own boss. The SpeakersTrainingCamp was just what she was looking for. I enjoyed spending some extra time with Adrienne – working with her during …
What’s the best way to recover from a huge mistake? The most recent example is Kanye West grabbing the microphone from Taylor Swift at the Video Music Awards and blurting out that Beyonce’ really should have won the award. Kanye’s reputation instantly plummeted to negative numbers. What could he have done to redeem himself? What can you do the next time you make a really big mistake with a customer? This two-step guide will get you out of hot water every time. First apologize sincerely and immediately. Second, do something that will overwhelmingly delight …
