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Leadership and Communication Tips

Can You Hear Me Now?

This weekend I was attending a dog training workshop in a horse barn with a metal roof.  It was a stormy day and frequently rain pelted on the roof so hard that you could not hear the instructor.  This was one of the world’s gurus in her subject matter, but for several stretches of time, no one had a clue about what she was saying.  What would you do?
This sounds so very simple, but it happens all the time.  The instructor is so caught up in their own thing, that they fail to see the big picture.  Holy cow!  People …

Never Stop Exploring

This morning I was inspired by a shoe box.  I was getting ready to open the box containing my brand new The North Face gortex trail runners and it was the top of the box that caught my attention.  In huge letters it said, “Never Stop Exploring.”  Wow!  OK – what was I going to explore and how would I go about it?  I decided to come up with things to never stop exploring:
More ways to show appreciation to clients and customers
Ways to encourage new employees and clients to offer suggestions
Ways to say thank you, nice job, and sure I …